HM Playa del Carmen 4*

Mexico - Playa del Carmen


The hotel is superbly located, just a short walk from Playa del Carmen’s Quinta Avenida (in the Riviera Maya) and 200 meters from the sea. Inspired by Mayan tradition and the Caribbean Sea we have designed this avant-garde hotel, with the comfort of our visitors always in mind. We offer the best services for a dream vacation. Welcome to Paradise!


The modern design and attention to detail will make you feel at home. This elegant room will add the perfect touch to your stay in Playa del Carmen. They are equipped with all comforts and have essential services such as air conditioning, a safe, free Wi-Fi and a refrigerator.

Junior Suite
In addition to the avant-garde design that characterizes the rooms, our Junior Suites stand out because of their living room or terrace. HM Playa del Carmen will live up to your dreams with a fully equipped Junior Suite.

Restaurants and bars

As we know that breakfast is the most important meal of the day. At the hotel, we serve a wide variety of quality products. In our breakfast room you will find omelets, pancakes, smoothies, fresh juices and an entertaining cooking show.
Open every day from 7:00am to 11:00am

Pool Bar
Mexico is synonymous with summer and joy. Feel it in our outside bar located right next to the pool. You can enjoy the best cocktails in a relaxed atmosphere and live a luxurious experience.
Snack bar from 11:00am to 10:00pm

Activities and services

Swimming Pool
Feel the summer on you skin when diving into the pool. Time seems to stop still. But the truth is that you are in a fantastic hotel in Mexico that has everything for you

Don’t stop taking car of your body when on holidays. In the hotel gym, you will be able to keep for with the help of the fully equipped facilities.


Transportation is included in this offer. You can select your route and schedules in the second step of the reservation.


After booking, a confirmation will be sent to the e-mail address you provided us. Afterwards, you will receive your transport ticket between 10 and 5 days before your departure and until 72 hours before your departure for the last-minute bookings.


For all flight bookings, a "luggage" pictogram is visible on each proposed flight line when it is not included. It will let you know if the luggage is included or not by the airline. If the luggage is not included, it will be offered as an option at the "Choose your luggage" step. If not you’ll have to book your luggage directly at the airport.

Reminder: it is necessary to inquire about the luggage policy of each airline before departure to avoid any surcharge to pay at the airport.


To know all the customs formalities of the country in which you will go, we invite you to refer to your embassy website.

For further information, you can also consult the website of the Ministry of Foreign Affairs under the heading of the country in which you are going.

Since 2012, children and babies must be in possession of a valid identity card or individual passport. In the case of the national identity card, the customs authorities may require a document proving that the accompanying person is the parent (family record book).

Reminder : the names and surnames indicated during your reservation must be identic to those of your identity documents used during your trip.

Depending on their nationality, travelers must comply with the entry formalities required by the country of destination. Please contact the relevant authorities, ie. the Consulate of the country of destination.

VISA Information

A visa is required to transit or stay in some countries. This must be requested from the Embassy of the country in question. Be sure to find out, well before you leave, about visa procedures.

Health Information

Before your departure, it is important to check the mandatory vaccines when entering the country and to get rid of them. Do not hesitate to contact your doctor to learn about your refnd arrangements abroad. For more information, you can consult the site:

Pricing conditions

As part of this offer, you will have the opportunity to choose your flight freely with an evolution of air fares in real time. Prices quoted are therefore likely to be adjusted at this stage. Prices shown are per person based on a double room occupancy.

Included in the offers:

Transportation to the chosen destination from the selected city

Airport taxes

Your accommodation according to the length of stay chosen

Airport/hotel/airport transfers

Not included in the offers:

Local and tourists’ taxes not mentioned

Drinks and meals not mentioned

Personal expenses and tips

Optional supplementary insurance (to be subscribed just before payment)

Anything that is not mentioned in the inclusions

Terms & conditions and insurance


You will pay, at the time of booking, the totality of your stay to our partner Suntrade if your departure is in less than 35 days and only 50% of the total amount of your stay if you book more than 35 days before your departure.

Payment can be made by CB, VISA or MasterCard.


Please note that the offer is neither cancellable nor refundable without fees. Any cancellation or modification will result in the collection of fees. Please consult our Terms and Conditions.


You can subscribe to 2 insurance offered by Suntrade upon booking.

The multi-risk package that allows you to accumulate cancellation insurance and repatriation assistance insurance, luggage and personal belongings, travel assistance, delayed flights (more than 4 hours).

The cancellation package for cancellation of trip and missed flights.